to Building Your
Future-fit
Healthcare Ecosystem
Healthcare organizations are undergoing fundamental shifts in the way
they deliver care, manage their operations, and drive value across the
care ecosystem. Being future-fit is about building systems and processes
that align with the new pressures and priorities of patients, ecosystem
partners, regulators, and the communities they serve.
Being Future-fit:
Understanding the reality
The market forces today…
Consumers desire holistic and seamless healthcare, with
83%
looking for
coordination among all their healthcare providers.
(CVS Health)
(CVS Health)
89% of patients want
their laboratory test results through Electronic Health Records (EHR),
including information on medical conditions, medications, and treatment
plans. (Statista)
Users of patient-
centric models are 28% less likely to switch providers compared to those who do not. (McKinsey)
centric models are 28% less likely to switch providers compared to those who do not. (McKinsey)
By 2023, nontraditional players were expected to capture up to
30%
of the total share of
the primary care market.
(Bain & Company)
(Bain & Company)
...however
The response to consumer need for personalized treatment is falling
below expectations. (Kaufman Hall)
Only
39%
of global business and technology professionals at Healthcare
Organizations (HCOs) meet modern and future-fit maturity levels.
(Forrester)
Reimagining Healthcare with Technological Innovations
The expectations from a modern healthcare organization are growing. The
top priorities are seamless, real-time, and secure access to
information, better patient outcomes, timely and affordable care, and
regulatory compliance.
How are they making it happen?
Electronic Health Records (EHR)
Remote Patient
Monitoring (RPM)
Teleconsultation
Digital
Marketplaces
Interoperability
Standards
80% of healthcare
providers plan to increase investment in technology and digital
solutions over the next five years. (HIMSS)
A Patient’s Journey in a Future-fit Ecosystem
A patient uses a Bluetooth-enabled RPM device to connect to a
smartphone app integrated with her EHR information.
The patient reviews her up-to-date EHR, including her vital signs
captured by the wearable RPM device.
The patient has access to her latest medical record. This is
facilitated by interoperability standards that use a shared language
for secure and seamless data exchange between her RPM device and EHR.
Through the same app, the patient books a remote consultation with a
physician and uploads a prescription to place an order for medicines
through a digital marketplace.
After the teleconsultation, the patient’s treatment plan is instantly
updated in her EHR.
The returns healthcare organizations can expect from their digital investments
Enhanced patient care
Better outcomes, happier patients
of patients express higher satisfaction with teleconsultations and
telehealth care than in-person care. (Springer)
patient engagement and lowers mortality rate in a feasible and safe
manner.
(Mayo Clinic)
(Mayo Clinic)
of healthcare professionals in the US believe that AI and ML improve
clinical outcomes. (Morning Consult-Innovaccer)
Revenue and cost impact
Improved economics, reduced administrative burden
Providers prioritizing consumer experience witnessed a 20% revenue
increase over five years and a 30% decrease in service costs.
(McKinsey)
Improved communication between medical devices and EHRs in hospitals
could save over $30 billion yearly, besides greatly enhancing patient
care and safety. (West Health)
AI can improve operational efficiency by reducing time spent on
administrative tasks, which often amounts to 70% of a healthcare
practitioner’s time. (McKinsey)
Compliance
Following Regulations Made Simpler
Automation helps speed up healthcare privacy compliance. (Newstack)
Speed to market
Accelerating Innovation, Speeding Up Care
49% Of Patients Participating In A 2022 US Telehealth Satisfaction
Study Cite “Speed Of Care” As Reason For Preferring Telehealth. (JD
Power)
The Barriers to Cross
The road to a future-fit ecosystem has many twists and turns that can
slow down progress
Security issues
95% of patients are concerned about a potential data breach
or
leak of medical records. (Health Gorilla)
leak of medical records. (Health Gorilla)
Lack of interoperability
73% of healthcare providers continue to use legacy
information
systems. (HIMSS)
Faulty EHRs
20% of patients identified errors in their EHR data. (JAMA
Network)
High costs
The initial installation costs for software development and
infrastructure can surpass
$60,000 in the first
year. (Global Market Insights)
Increased work hours
With the expansion of telemedicine, physicians are spending increased
time after regular hours on EHR tasks. (JAMA network)
Strict
regulations
Healthcare organizations are grappling with compliance requirements of
the Health Insurance Portability and Accountability Act (HIPAA),
particularly in safeguarding network servers against hacking and IT
risk. (HHS)
The levers for
SUCCESS
Transforming into a modern healthcare organization is about having all
the critical pieces of the puzzle in place.
Strategic partnerships:
Collaboration with other healthcare organizations to access new
capabilities and manage speed to market, capital, scale, and
operational efficiencies. (McKinsey)
Adaptive technologies:
Healthcare organizations need to use adaptive characteristics of
technology to meet emerging customers demands and changing regulatory
landscapes. (Forrester)
Digital marketplace:
A digital marketplace can enhance the speed to market, expand outreach
to target segments, improve partner ecosystems, and quicken the sales
cycle. (Gartner)
Staff upskilling:
Training medical staff in advanced medical technologies can enhance
patient safety.(Science Direct)
Digital
healthcare
enablement
with
With over
25 years of experience
in delivering technology solutions to organizations across domains,
Torry Harris leads the way in powering
business growth, innovation, and resilience.
Digital Ecosystem Enablement Platform
Expand your healthcare offerings, generate new revenue streams, and
meet regulatory standards, while prioritizing customer experience.
Find tools for Fast Healthcare Interoperability Resources
(FHIR)-compliant,
standardized APIs.
Interoperability Kit for Digital Healthcare Data Exchange & API Manager
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Establish and manage your own digital healthcare marketplace.