Digital marketplace
solutions for
modern CSPs
- Sell subscription-based, physical and core telco products
- Diversify your product catalogue with partners
- Improve operational efficiency and reduce costs
Access newer markets with broader service offerings
- Subscription-based products: Engage your clients with a vast array of streaming services, cloud storage options, specialized software subscriptions, and exclusive content packages.
- Physical goods selection: Access a diverse range of devices, accessories, smart gadgets, and merchandise to enrich and diversify your service offerings for your customers.
- Core telco services: Seamlessly provide mobile plans, broadband options, VoIP solutions, IoT connectivity, and cutting-edge network services tailored to meet the evolving needs of your valued customers.
Streamline collaboration and operational efficiencies
- Open API integration: Simplify integration with accessible APIs, enabling smooth service expansion and ongoing innovation.
- Vendor harmony: Seamlessly integrate your offerings into external platforms, enhancing customer experiences across both B2C and B2B landscapes, including retail platforms, corporate procurement systems, and e-commerce marketplaces.
- Automated workflow orchestration: From order fulfillment to data synchronization, automate key workflows to streamline collaboration, improve efficiency, reduce errors, and accelerate the pace of service expansion.
Support promotions, recommendations, discounts, and a smooth check-out
Sales and product flexibility
- Enable diverse product sales: subscriptions, physical goods, and core telco offerings.
- Implement flexible bundling options and discounts for varied customer segments.
- Streamline order processing across vendors, ensuring efficient inventory management.
Operational efficiency and integration
- Simplify supplier onboarding with self-serve capabilities and streamlined workflows.
- Integrate seamlessly with business support systems for operational efficiency.
- Empower vendors with a user-friendly dashboard for real-time performance insights, order fulfillment, and inventory management.
Financial transactions
- Broaden customer accessibility by supporting a variety of payment methods, improving their shopping experience.
- Efficiently manage dynamic discounting and subscription services, ensuring a smooth renewal process and providing customers with a hassle-free experience that encourages long-term engagement.
Enhanced customer experience and engagement
- Utilize advanced eCommerce features, promotions, and personalized checkout experiences.
- Facilitate efficient customer support and community engagement.
Reporting, analytics, and external collaboration
- Access comprehensive analytics for sales performance and marketplace trends.
- Expand market reach through open APIs, enabling third-party sales and vendor collaboration.
ANALYST SPEAK
THDP is a notable vendor, Forrester report on marketplace development platforms landscape
CSP use-case scenarios and benefits of using TH-M
Accelerate B2B commerce
Telcos often face the challenge of assisting small and medium-sized businesses (SMBs) in finding effective platforms for collaboration, limiting their access to networks necessary for growth.
Within the TH-Marketplace, Telcos can offer an SMB-focused collaboration hub designed to address these challenges. This dedicated hub acts as a centralized space where Telcos facilitate SMBs to connect, collaborate, and expand networks. Telcos, alongside providing their products/services, empower SMBs to showcase their offerings, fostering a symbiotic relationship beneficial for both.
- Strategic partnership facilitation: Telcos utilize this collaborative platform to facilitate strategic partnerships between SMBs, boosting Telco offerings and service reach to a broader SMB market.
- Enhanced market reach: The platform opens new markets for Telcos while providing SMBs access to Telco services, fostering a mutually beneficial relationship.
- Resource sharing and network effects: Through shared resources and mutual collaboration, Telcos and SMBs experience amplified visibility and network effects, driving collective growth and expansion.
- Empowering Telcos as catalysts for SMB growth: Telcos play a pivotal role in fostering SMB growth, contributing to a thriving ecosystem within the Telco marketplace.
Businesses face complexities in integrating diverse systems and APIs, leading to inefficiencies and barriers in partnerships.
An API integration hub offering standardized APIs and simplified integration methods for seamless B2B collaborations.
Streamlines inter-business communications, accelerates integrations, reduces development time/costs, and fosters agile partnerships through easy-to-use APIs.
Embed your marketplace in third-party portals using APIs to drive more traffic.
Industries lack tailored marketplace solutions, hindering the sale of specialized service offerings and solutions catering to specific sector needs.
Sector-focused marketplace platforms offering industry-specific services, products, and collaborations for targeted sectors, to be offered by CSPs
Provides customized solutions, facilitates industry partnerships, enhances sector-specific offerings, and fosters innovation within specialized business segments for CSPs.
Expand B2C commerce
Consumers face fragmented options and limited choices across various service providers, leading to inconvenience and lack of personalized offerings.
A unified marketplace consolidating diverse CSP offerings, including devices, connectivity services, subscriptions, and personalized recommendations for individual consumers can be offered by the CSP.
Offers convenience, wider product/service choices, tailored recommendations, bundled deals, and an enhanced, seamless consumer experience within a single platform.
CSPs need an integrated platform for their vendors to open stores, for better collaboration and sales opportunities between CSPs and vendors.
An integrated marketplace where CSP vendors can establish their stores, integrating core CSP products alongside their offerings within their individual storefronts.
Empowers vendors to access a broader consumer base, offers diversified product offerings, and facilitates seamless integration of CSP products within their storefronts, thereby enhancing collaboration and boosting sales opportunities for both CSPs and vendors.
Leadership perspectives
Unlocking the value of 5G in the digital marketplace
By Joffey Chandy, Business Unit Head, Torry Harris
The big 5G marketplace revolution: Power of the network effect
By Shuba Sridhar, Vice President – Strategic Initiatives, Torry Harris
Leveraging 5G to build the marketplace of the future
By Karthik TS, Head of CoE, Torry Harris
